Service Request

Lumetrics is streamlining its customer support. Our improvements include a support hotline and web based support. Customers and anyone with questions can directly reach a Lumetrics' engineer from 9am 5pm (EST, Monday - Friday) through the support hotline. The hotline can be reached by dialing 585-214-2455 ext. 123. Customers can also ask questions online using our new web based support page. Responses will be sent back within 24 hours during the work week. We look forward to serving you!